Effective Date: 05 May 2026

1. Delivery Overview

Toolyard offers reliable delivery to ensure you get the tools and materials you need, when you need them.

2. Delivery Rates

Free Delivery:
Enjoy free delivery on all orders over R500 within a 50km radius of our location.
Standard Delivery Fees:
For deliveries beyond the 50km radius, a fee of R10 per kilometre will be charged based on the total delivery distance.
Orders Below R500:
Delivery fees will apply and be calculated based on distance.

3. Delivery Areas

We currently deliver within a defined service radius. If your location falls outside our standard delivery zone, please contact us to discuss possible arrangements.

4. Delivery Timeframes

Orders are typically processed within 1–2 business days
Delivery timelines may vary depending on your location and order size
You will be notified once your order is dispatched

5. Order Tracking

Where applicable, tracking details or delivery updates will be shared to keep you informed on your order status.

6. Delivery Conditions

Please ensure that the delivery address provided is accurate and accessible
Someone must be available to receive the order at the time of delivery
Failed delivery attempts may result in additional charges

7. Delays

While we aim to deliver on time, delays may occur due to factors beyond our control (e.g., weather, traffic, or high demand). We will communicate any significant delays as soon as possible.

8. Contact Us

For any delivery-related queries, please contact us:

Email: orders@toolyard.online
Phone: 066 543 1209

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